Manual data entry – it’s a necessary evil in many businesses of all sizes. It’s straightforward, easy to implement, and seems inexpensive (at first). It may even seem unavoidable in some cases, and many manufacturing companies still rely on manual data entry for inventory management, quality control, and reporting. However, too often the perils of manual data entry silently grow unchecked until they finally burst forth in a big – and usually pricey – way that can negatively impact a business’s costs, time, and customer satisfaction. Today we explore the top five risks of manual data entry in the manufacturing industry and how automation like PrismHQ can help mitigate these risks.
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1. Human Error
Manual data entry is inherently prone to human error. Employees may mistype numbers, miss out on decimal points, or input incorrect values. This can lead to severe consequences, particularly when dealing with production data, inventory records, or customer orders. Even a small error can cause delays in production schedules or incorrect shipping of products, leading to dissatisfied customers.
In 2017, a major auto parts manufacturer in the U.S. mistakenly shipped out faulty parts due to incorrect data entry in their quality control system. The company faced a massive recall that cost millions in lost revenue and damaged its reputation.
Human error increases operational costs by creating inefficiencies. Reworking orders, fixing errors, and addressing quality issues demand more resources, leading to delays and, in turn, dissatisfied customers. Moreover, the cost of product recalls and reputation management can be enormous.
2. Data Redundancy and Duplication
When data is entered manually, the risk of duplicating information or creating redundant data entries is high. These errors may go unnoticed for long periods, leading to discrepancies in inventory or financial records, which can make audits complicated and create challenges for decision-making.
A manufacturing company in Europe discovered that they had been over-ordering raw materials for years due to duplicate entries in their inventory system. This oversight cost them hundreds of thousands of dollars in wasted stock and storage fees.
Data redundancy leads to inflated inventory, wasted resources, and increased costs. Decision-makers may act on incorrect data, which could lead to wrong production volumes or delayed deliveries, leaving customers frustrated by late shipments or inconsistent product availability.
Related: The 7 Most Common Costs of Data Silos and How to Solve Them
3. Loss of Productivity
Manual data entry is a time-consuming process that diverts employees from more value-added tasks. Instead of focusing on production, quality checks, or innovation, workers spend time entering data, reviewing entries, and correcting errors. This inefficiency reduces overall productivity.
A U.K.-based electronics manufacturer found that manual data entry was slowing down its production line by up to 15%, resulting in missed deadlines and costly overtime to catch up on orders. This not only impacted employee morale but also strained relationships with key customers who were promised quick turnaround times.
As productivity drops, so do profits. Wasted man-hours, overtime costs, and missed deadlines translate into higher operational expenses. Customer dissatisfaction arises when production delays affect delivery schedules, leading to longer wait times for end products.
4. Inconsistent Data Formatting
Manual entry can lead to inconsistent formatting across various systems or departments. For instance, one team might record inventory as “200 units,” while another inputs “200pcs,” creating confusion and making it difficult to analyze or share data efficiently. This lack of uniformity slows down data reconciliation processes, particularly in larger organizations.
A global consumer goods manufacturer faced challenges in aligning data across its various production sites due to inconsistent data formatting practices. This made it difficult for executives to get an accurate picture of inventory levels and resulted in costly shipping delays due to miscommunication.
Inconsistent data leads to delays in decision-making and unnecessary internal corrections, which increase costs. Miscommunication between departments or teams can cause delivery errors or under/overstock situations, negatively affecting customer satisfaction.
5. Compliance and Reporting Issues
The manufacturing industry is often subject to strict regulatory requirements, whether for product safety, environmental standards, or financial reporting. Errors in manually entered data can lead to compliance violations, resulting in fines or legal action. Additionally, incorrect data can skew reports, making it harder to track performance and forecast future demand accurately.
In 2020, a large chemical manufacturer was fined by regulatory authorities after an audit revealed incorrect data entries in their environmental impact reports. The company faced significant penalties and damage to its reputation, leading to a decline in market share.
Compliance issues can lead to hefty fines and legal fees, not to mention reputational damage. Customers may lose trust in a manufacturer that is unable to meet regulatory standards or deliver accurate reports, impacting long-term business relationships.
How Automation Can Mitigate These Risks
Automation and software solutions are transforming the manufacturing industry by eliminating many of the risks associated with manual data entry. Automated data collection tools, such as barcode scanners, sensors, and RFID tags, reduce the chances of human error by directly capturing data from the source. Additionally, software platforms that integrate inventory, production, and order management systems ensure consistent data formatting and remove the potential for duplication or redundancy.
Automation also significantly improves productivity. Employees no longer need to spend time on mundane data entry tasks, allowing them to focus on higher-value activities like process optimization and quality control. This leads to faster decision-making and shorter production cycles, which enhance the overall efficiency of the manufacturing process.
Moreover, by automating data entry and reporting, manufacturers can ensure compliance with industry regulations and avoid costly fines. Automated systems can provide real-time data that helps businesses stay on top of audits, quality checks, and performance reports. This not only boosts operational transparency but also improves customer trust and satisfaction.
In conclusion, while manual data entry may seem like an affordable option, the long-term risks in terms of cost, time, and customer satisfaction far outweigh the benefits. By embracing automation, manufacturers can minimize errors, increase productivity, and ensure compliance, all of which contribute to a more efficient and profitable business.
We Can Help
If you’re ready to take the first steps towards a faster and easier way to manage your business, PrismHQ provides a simple and flexible solution to streamline production, increase visibility, and improve communication across departments. Our mission is to serve growing manufacturers by providing a single, affordable solution that automates inventory management and integrates it with daily business processes for increased productivity and lower overhead. Contact us today to learn more!
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